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I'm having trouble accessing Cyndx

Login issue | Troubleshooting | Domain whitelisting | Firewall

Wendy Canady avatar
Written by Wendy Canady
Updated over a week ago


Identify the issue you are having:
​I did not receive the welcome email to sign up for Cyndx

I can access Cyndx, but I cannot reset my password
​
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Whitelist notice:
Note that some organizations require domains to be whitelisted in order to access.
If this affects your organization, this is the list of domains to submit to your IT dept for whitelisting:
*.cyndxapi.com

*.cyndx-public.com

*.cyndx.com

*.cyndx.dev

*.google.com

*.googleapis.com

*.fonts.googleapis.com

*.apis.google.com

*.gstatic.com

*.launchdarkly.com

*.typesense.net

*.stripe.network

*.tradingview-widget.com

*.tradingview.com

*.zdassets.com

*.zendesk.com

*.zopim.com

*.zendesk-eu.my.sentry.io

*.zendesk.com

Optional:

*.loom.com

*.sentry.io

*.intercom.io

*.intercomcdn.com

*.intercomassets.com

*.twitter.com

*.twimg.com
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For additional questions or support regarding access to Cyndx, contact [email protected].

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