This article covers Raiser-specific account management. For general Cyndx account management, refer to this article: Account Management.
Please note: The search limits mentioned in this article apply only to users who purchased Raiser by the run. If you have the full bundle, you have unlimited searches, and these limits do not apply.
Contents:
How are Raiser runs counted?
How are Raiser runs counted?
A Raiser run is incurred each time the blue search button is clicked. Each individual Raiser run counts toward your total search limit which applies to users who purchased Raiser by the run. If you have the full bundle, you have unlimited searches, and the limit does not apply.
Scenarios when 1 Raiser run is counted:
1 Raiser run is counted when you start your search from the Raiser home page and click the blue search button as shown below.
An additional 1 Raiser run is counted when you update your search inputs—such as "Company Seeking Investors," "Competitors," "Concepts," "Raise Amount," or "Debt & Grant Funding"—from the search results page and click the blue search button again as shown below.
What entails a single Raiser search run?
What entails a single Raiser search run?
A single Raiser run can return up to 1,000 results. Each run includes two sets of investor lists—one for financial investors and another for strategic investors—separated by tabs, along with additional tabs for comparables and related news.
How to maximize each Raiser run?
How to maximize each Raiser run?
Utilize optional parameters such as Concepts and Comparables thoughtfully. Be clear about what you're looking for—this helps Cyndx generate results that are as accurate and relevant as possible. Check this article before running a Raiser search: How to start a Raiser search run?
The higher the Raise Amount, the narrower your search results will be. Keep this in mind while ensuring the criteria still align with the type of investor you're targeting.
Debt & Grant Funding is set to No by default. If you switch it to Yes, your results will often narrow further, depending on what’s prominent in the industry you’re targeting. If you need results for both options (Yes and No), you’ll need to run two separate searches—each counting as one Raiser run.
Set the Result Limit to 1,000 before clicking the search button. You can always refine your results later using the filters provided which were discussed here: How to refine Raiser search results?
Now that you've run a search you can check more in this article: how to maximize your Raiser search results.
What are the scenarios that do not count as a Raiser run?
What are the scenarios that do not count as a Raiser run?
All prior searches can be readily accessed without incurring a Raiser run under 'recent searches' on the Raiser home page, as well as in history.
Recent Searches - When you access your Raiser search history and click on one of the searches, it will not count as 1 Raiser run. This can be accessed from the left-hand side of the Raiser home page as shown below.
Lists - When you access your saved searches in your lists, it will not count as 1 Raiser run. Check this article to know how to save your Raiser search results into a list: How to Save and Share Your Raiser Search Results (Investors List)?
Need more assistance? Please reach out to [email protected] to contact our support team.
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Help Center
For FAQs and detailed information on using Cyndx Raiser go to Raiser Help Center. For additional guides on other topics, please visit our Help Center. You can access both on your profile in the top right corner.