Skip to main content
All CollectionsCyndx FAQsManage My Account
Enabling and Using Two-Factor Authentication (2FA) for Your Cyndx Account
Enabling and Using Two-Factor Authentication (2FA) for Your Cyndx Account

Account Security | Security Settings | Multi-Factor Authentication

Wendy Canady avatar
Written by Wendy Canady
Updated over 5 months ago

Security is crucial to us, and two-factor authentication (2FA) is important to keep your data protected.

Starting on September 10, 2024, two-factor authentication will be mandatory to enhance the security of your Cyndx account. This process involves verifying your identity through a text message before you can proceed with your work.

Setting Up Two-Factor Authentication:

  1. Go to: My Account > Account Settings > Enable Multi-Factor Authentication.

  2. Follow the prompts: Enter your phone number to receive a text message with a verification code.

  3. Verify your identity: Enter the verification code from the text message to complete the setup.

After September 10, 2024:

Upon logging into the Cyndx platform, you will be prompted to complete an additional security step via text message verification. This quick process ensures your account and data remain secure.

Need Help?

Please reach out with any questions or issues to [email protected].

Did this answer your question?